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Nursery General Manager 

 

 

This is a full-time, salaried position with a Wednesday through Sunday schedule.

Reports to: The Executive Director

Classification: Exempt

 

The Ruth Bancroft Garden (RBG), a public garden and a non-profit 501 (c) (3) organization, is a nationally significant collection and display of drought tolerant plants from arid regions of the world which Ruth Bancroft found can thrive in the inland coastal region of California.

 

Job Function

The Nursery General Manager (NGM) is responsible for overseeing the entire operation of the Nursery. This includes a Nursery Assistant Manager, Nursery Inventory Manager and Kiosk Manager with approximately 6 sales assistants who work on the floor or in the kiosk. This team is responsible for all on site sales including plants, merchandise, memberships and admissions. They are responsible for an operation which generates a significant portion of the Garden’s annual budget.

 

The NGM is responsible for:

  • The Nursery retail space and ensuring the area is kept stocked, clean, organized, and appealing to customers.
  • Managing Nursery sales, profit margins and identifying trends.
  • Managing the Nursery management team and sales staff. The NGM will also identify volunteer projects, work closely with the Volunteer Coordinator, and help instruct volunteers in their work.
  • Managing Nursery’s plants, soil, pottery, and various other merchandise inventory and will be required to oversee periodic physical inventory counts.
  • Working closely with all the RBG staff including but not limited to the Operations Manager, Marketing Director, Volunteer Coordinator, Program Director and Garden staff.

 

Duties and Responsibilities

  1. Oversee Daily Operations
    1. Ensure that all retail areas of the Nursery are stocked and attractively staged.
    2. Ensure all merchandise is labeled and priced.
    3. Knowledge of the POS and inventory system.
    4. Able to run Nursery reports, identify trends and analyze data for future sales and profits.
    5. Ensure all material including signage is created, printed, ordered and stocked.

 

  1. Manage Sales Team
    1. Manage the sales team schedule, including event staffing, time off and sick leave.
    2. Set goals for each category and motivate team to reach and exceed those goals.
    3. Hold monthly team meetings and one on ones to ensure constant and consistent communication with the team.
    4. Work with the Marketing Director on marketing efforts to generate revenue and make sure the entire team is trained on those efforts.

 

  • Oversee Plant Inventory
    1. Work closely with the Inventory Manager to ensure the proper plants are ordered weekly and pricing is set at a profitable margin.
    2. Monitor plant health daily and respond to pest issues or other problems immediately.
    3. Oversee inventory of plants for input into our Point-of-Sale database (POS).
    4. Ensure the retail and propagation areas are clean and well-organized.
    5. Ensure that plants are on a watering schedule and that schedule is executed by the team.
    6. Ensure adequate winter protection. i.e.
      • Remove tender plants from exposed areas.
      • Cover exposed section of benching in Nursery

 

  1. Manage Volunteers
    1. Work with Volunteer Coordinator to organize volunteer sessions and provide instruction when needed.
    2. Identify work projects to be done and communicate them via the Volunteer Coordinator.
    3. Oversee volunteers when they work in the nursery

 

Desirable Qualifications:

  • Knowledge and experience using all applications in Microsoft Office
  • A proven track record of managing a productive team.
  • Sales experience.
  • Strong organizational skills with attention to detail.
  • Ability to inspire, educate, and motivate staff members and volunteers.
  • Knowledge of plants, especially cacti, succulents, and drought tolerant varieties.
  • Nursery experience.
  • Enjoys working with and assisting the public.

 

Compensation

$70,000 salary.

 

To Apply

Please send cover letter and resume to jobs@ruthbancroftgarden.org